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Website Terms and Conditions

  1. Summary

    This website is operated by Kentisbury Grange (“Kentisbury Grange”, “we”, “our” or “us”).
By using this website, you confirm that you are at least 18 years of age and possess the legal authority to enter into the Website Terms and Conditions, and to use this website in accordance with them.

  2. Introduction

    The information data and material (“Information”) contained on our website has been prepared solely for the purpose of providing information about Kentisbury Grange Hotel and The Coach House restaurant and the services that they offer. We try to ensure that information contained within it is accurate and up to date.

    All hotel and restaurant bookings made through our website are subject to our separate Booking Terms and Conditions, which should be read before making a booking. We also have a Privacy Policy that outlines our commitment to safeguarding the privacy of our customers which you can read here.

  3. Disclaimer

    Information on this site is posted in good faith and updated regularly, but we do not accept any liability to you or any third party for any error or omission on this site. We may change, update or delete the terms and conditions or any information on this site without prior notice.

    We are not liable for any direct or indirect loss resulting from your use of the information on this site, except we shall be liable for death and personal injury resulting from our negligence.

  4. Intellectual Property

    1. 4.1 The Kentisbury Grange and The Coach House brands

      The Kentisbury Grange and The Coach House name(s), logo(s) and all related product and service names, design marks and slogans are the trademarks of Kentisbury Grange. All other names, logos and all related product and service names, design marks and slogans used on this site are the trademarks of their owners. All rights are acknowledged.

    2. 4.2 Website Content

      The copyright in all room details, images, menus, maps, travel information and other material on this site rests with Kentisbury Grange. Your access to the material and products or services available through this website does not give you a license to modify, display, license, transfer, sell, reproduce, distribute or otherwise use any material (including data), apart from making limited copies of your booking details for your personal use only.

      You may link to the home page of this site, but may not:
      1 - deep-link or use frames to limit the complete and full intended use of this site;
      2 - bypass or circumvent any measures employed by Kentisbury Grange to limit such deep linking or use of frames;
      3- impose, in our opinion, an unreasonable or disproportionately large load on this website;
      4- use any robot, spider, scraper or other automated means or manual process to access, monitor or copy any material on this website; or
      5 - you may not use in any way these rights or other intellectual property rights in material relating to this website without the prior written consent of Kentisbury Grange.

  5. Promotions

    1. 5.1 Packages, Events and Special Offers

      Packages, events and special offers on this website are provided at the discretion of Kentisbury Grange, subject to availability and may be withdrawn at any time.

    2. 5.2 Competitions

      Kentisbury Grange may occasionally run competitions – these will have their own specific Terms and Conditions that apply to anyone who enters.Unless otherwise stated, competitions will not include transport costs, food, drink or other purchases made whilst using or claiming the prize. All entries and winners must be over 18 in order to claim their prize.

  6. Access And Availability Of Service And Links

    This website contains links to other related World Wide Web Internet sites, resource, partners and sponsors. These hyperlinks are provided for reference only. Kentisbury Grange does not control them and is not responsible for their contents or your use of them. Our inclusion of hyperlinks to such sites does not imply any endorsement of the material on such sites or any association with their operators.

Last updated: 28th December 2023


Please note that if you are in possession of any vouchers from the previous company who owned Kentisbury Grange (pre February 2020) these vouchers are no longer valid and will not be accepted. We apologise for any inconvenience this may cause.